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To strengthen the communications platform Salesforce has completed its acquisition of Slack Technologies, Inc. The combination of Salesforce and Slack will create the business operating system for the new world of work.

  • The combination of Salesforce and Slack also brings together two of the software industry’s most dynamic communities, creating an open and extensive ecosystem that will deliver the next generation of digital-first apps and workflows for business.
  • In Dec 2020, Salesforce announced to acquire Slack Technologies, Inc. for approximately $27 billion.
  • Combining Slack with Salesforce Customer 360 will be transformative for customers and the industry.

The major partnership and acquisition by Salesforce are mentioned below:

Feb 2021: For digital transformation Coca-Cola bottlers in North America partnered with global CRM leader Salesforce. The partnerships will digital transform the contact center and field service operations of bottlers.

February 2020: The global CRM leader Salesforce has announced an agreement to acquire Vlocity. Built natively on the Salesforce platform, Vlocity is a leading provider of industry-specific cloud and mobile software solutions to communications, health, media and entertainment, utilities, energy, insurance, and government agencies.

After acquisition Vlocity’s feature will enhance and complement Salesforce’s industry capabilities and product knowledge. The deal also boost new industry capabilities built on the Salesforce platform and provide customers with even more tools and expert guidance to digitally transform.

December 2019: Amazon Web Services announced an expansion of global strategic partnership with Salesforce. With the integration of Amazon Connect, Salesforce offers a new Service Cloud Voice to provide contact center agents with a complete set of tools in their agent workspace to deliver enhanced customer service support.

November 2019: Salesforce and Microsoft Corp announced to expand their strategic partnership to help customers meet the evolving needs of their businesses. Salesforce has named Microsoft Azure as its public cloud provider for Salesforce Marketing Cloud. Salesforce also builds new integrations that connect Salesforce’s Sales Cloud and Service Cloud with Microsoft Teams.

August 2019: Salesforce has completed the acquisition of Tableau Software for approximately $15.3 billion, bringing together the world’s top CRM and analytics platform.

August 2019: Salesforce announced that it has signed a agreement to acquire a field service management solutions provider ClickSoftware.

About Salesforce
Salesforce is one of the global leaders in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital era.

California based Salesforce was founded in 1999. It supports more than 150,000 companies of every size and industry to take advantage of powerful technologies like-cloud, mobile, social, internet of things, artificial intelligence, voice and blockchain.

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